Community Guidelines
Last updated: April 21, 2026
Our Community Promise
FindYourTeam DMV exists to help every family find the right soccer fit and every coach tell their story. That only works if everyone — parents, coaches, and club directors — participates in good faith. These guidelines keep our community constructive, fair, and useful.
What We Encourage
- ✅Specific, experience-based perspectives. Tell us what happened, how it felt, what worked, what didn't.
- ✅Balanced viewpoints. Share what was great AND what could be better. No program is perfect; no program is all bad.
- ✅Helpful context. Mention your child's age group, how long you were with the program, what you were looking for.
- ✅Constructive tone. Write as if the coach is in the room. If you wouldn't say it to their face at a team meeting, reconsider.
- ✅Updates over time. Your experience may evolve. Come back and update your perspective.
What's Not Allowed
- ❌Personal attacks or name-calling. Criticize programs and approaches, not people's character.
- ❌False statements of fact. Don't claim something happened if it didn't. Opinions are welcome; fabrications are not.
- ❌Identifying minors by name. Refer to age groups or teams, never name specific children (other than your own, at your discretion).
- ❌Threats, harassment, or intimidation. Zero tolerance, including veiled threats.
- ❌Discriminatory language. No content targeting anyone based on race, ethnicity, gender, religion, sexual orientation, disability, or national origin.
- ❌Commercial promotion or spam. Don't use experience posts to advertise competing programs.
- ❌Confidential information. Don't share financial details of other families, private medical information, or internal communications.
- ❌Coordinated campaigns. Don't organize groups to post negative (or artificially positive) experiences about a program.
How We Handle Content Concerns
- Automated pre-screen: Submissions are checked for flagged language patterns. Flagged posts are held for manual review before publishing.
- Community flagging: Anyone can flag a post they believe violates these guidelines.
- Coach/director right-of-reply: Coaches and directors can respond to any experience shared about their program. Their response appears alongside the original post.
- Notice-and-takedown: Coaches, directors, or anyone named in a post can request a formal review through our takedown process (see below).
- Our commitment: We read every flagged post. We don't take sides — we enforce the guidelines.
Consequences
- First violation (minor): Post edited or removed, author notified with explanation.
- Second violation or serious first offense: Post removed, author's account restricted.
- Severe violations (threats, harassment, doxxing): Immediate removal and permanent ban.
Notice-and-Takedown Process
If you believe a post on FindYourTeam DMV contains false statements of fact, violates our Community Guidelines, or is defamatory, you can request a review.
Who Can File
- Any coach or director with a profile on FindYourTeam DMV
- Any individual specifically named or identifiable in a post
- An authorized representative acting on behalf of the above
What to Include
- Your name and role
- Link to the specific post
- Which statements you believe are false or guideline-violating (quote exact language)
- Why you believe the statement is false or violating
- What outcome you're requesting (removal, edit, or opportunity to respond)
- A statement that the information in your request is accurate to the best of your knowledge
How to Submit
Email: [email protected]
Subject line: "Content Review Request — [Your Name]"
Review Timeline
| Step | Timeline | Action |
|---|---|---|
| 1. Acknowledgment | 48 hours | We confirm receipt |
| 2. Initial review | 5 business days | We review against guidelines |
| 3. Author notification | If warranted | Original author notified |
| 4. Decision | 10 business days | Both parties informed |
Right-of-Reply
Every coach and club director on FindYourTeam DMV has the right to respond to any experience shared about their program. Your response appears directly alongside the original post, giving families the full picture.
Response Guidelines
- ✅Be professional and specific. Address the substance of the feedback.
- ✅Acknowledge what's valid. If the family has a point, say so — it builds trust.
- ✅Provide context. Explain your coaching philosophy or the situation from your perspective.
- ✅Keep it brief. 2-4 paragraphs is ideal.
- ❌Don't attack the author, even if you disagree strongly.
- ❌Don't reveal private information about the family or their child.